Seller Agreement

Seller Agreement
Between Mintrage (“Mintrage” or the “Company”) and the registered seller (the “Seller”). The agreement date is the date the Seller registers. Mintrage and the Seller are each a “Party” and together the “Parties”.

1. Seller Information

The Seller must provide accurate and complete information during registration. This is the Seller’s full name, email address, country of residence, country of business operation and, where available, business or social media page. Mintrage may request further information under clause 2.4. The Seller agrees to notify Mintrage if any material information provided during registration changes.

2. Eligibility

3. Registration and Annual Registration Fee

4. Registration Payment Verification

a. complete the Mintrage registration form;

b. pay the applicable registration fee through the designated payment channel; and

c. submit valid proof of payment through email.

• payment receipt;
• bank transfer receipt;
• transaction slip;
• Transaction ID;
• payment confirmation;
• screenshot of the completed transaction; or
• another form of payment evidence accepted by Mintrage.

5. Registration Confirmation

After the Seller’s registration and payment have been successfully verified, Mintrage will send a registration confirmation email. The registration email may contain:

1. Confirmation of registration;
2. The applicable catalogue of services/products;
3. The applicable Mintrage base prices;
4. Initial marketing materials;
5. The executed/signed Seller Agreement;
6. Supplementary documents and files;
7. Instructions regarding future order submission;
8. The designated order-submission email address or other applicable channel; and
9. Other information required for the Seller to begin operating.

The Seller may begin selling Mintrage services/products only after registration has been confirmed by Mintrage.

6. Term of Registration

7. Right to Sell Mintrage Services and Products

a. selected services/products from the Mintrage catalogue; or

b. all services/products available through the Mintrage catalogue.

8. Mintrage Service Catalogue and Base Prices

9. Seller’s Marketing Responsibility

• the Seller’s marketing performance;
• advertising expenditure;
• customer acquisition;
• social media performance;
• Seller’s page/shop traffic;
• conversion rates;
• customer demand; or
• the Seller’s profitability.

10. Use of Mintrage Name and Logo

• an employee of Mintrage;
• a representative of Mintrage;
• an agent of Mintrage;
• an authorized corporate representative of Mintrage;
• the owner of Mintrage;
• the operator of Mintrage; or
• a person otherwise legally authorized to bind Mintrage.

11. Order Submission Process

• email;
• online form;
• seller portal;
• application;
• website;
• dashboard; or
• another electronic communication channel.

12. Order Acceptance

• service availability;
• complexity;
• required delivery period;
• available production capacity;
• legality;
• technical requirements;
• completeness of instructions;
• or other legitimate operational considerations.

13. Order Payment and Confirmation

14. Delivery Time

15. Delivery of Completed Work

• Google Drive;
• designated file-sharing systems;
• email;
• Mintrage’s seller portal;
• another electronic delivery method; or
• another method expressly specified by Mintrage.

16. End-Customer Relationship

a. acquiring the end customer;

b. communicating with the end customer;

c. determining the Seller’s retail price;

d. collecting payment from the end customer;

e. handling customer inquiries;

f. handling customer complaints;

g. handling refunds to the extent applicable to the Seller;

h. delivering completed work received from Mintrage to the end customer; and

i. managing the Seller’s commercial relationship with the end customer.

17. No Direct Contractual Relationship with End Customer

18. Quality, Revisions and Rework

19. Seller’s Responsibility for Customer Information

The Seller shall ensure that information, files, images, text, trademarks, documents, or other materials supplied to Mintrage for fulfilment are lawfully obtained and may legally be provided for the purpose for which they are submitted. The Seller shall not knowingly submit material that:

• infringes another person’s intellectual property;
• contains unlawful content;
• facilitates illegal activity;
• contains malicious software;
• contains fraudulent information; or
• violates applicable law.

20. Seller Conduct and Legal Compliance

• fraud;
• money laundering;
• terrorism;
• sanctions evasion;
• identity theft;
• intellectual property infringement;
• illegal financial activity;
• harassment;
• unlawful discrimination;
• or any other unlawful activity.

21. Sanctions Representation

The Seller represents and warrants that, at the time of registration and throughout their registration:

a. they are not a sanctioned individual;

b. they are not acting on behalf of a sanctioned individual or entity;

c. they are not owned or controlled by a sanctioned individual or entity where such ownership/control would make the relationship prohibited;

d. they are not knowingly participating in activities intended to evade applicable sanctions; and

e. they are not otherwise prohibited from receiving or providing the relevant services under applicable sanctions or law. The Seller shall promptly notify Mintrage if any of these representations cease to be accurate.

22. Eligibility and Restrictions

The Seller confirms that they are not located in, resident in, or otherwise attempting to register from a jurisdiction or territory from which Mintrage does not accept customers or Sellers, as applicable under Mintrage’s current eligibility requirements. Mintrage may refuse, suspend, or terminate registration where the Seller does not satisfy Mintrage’s eligibility or compliance requirements.

23. Information Concerning Mintrage Employees

a. induce a Mintrage employee to disclose confidential information;

b. attempt to obtain internal Mintrage information through an employee;

c. use an employee to circumvent Mintrage’s systems or procedures;

d. establish an unauthorized commercial arrangement with a Mintrage employee for the purpose of circumventing Mintrage;

e. induce a Mintrage employee to breach their contractual obligations;

f. purchase or solicit confidential Mintrage information from an employee; or

g. use a Mintrage employee as an intermediary to obtain information or commercial advantages that the Seller is not otherwise entitled to receive.

24. Confidentiality

• Mintrage’s business model;
• internal operations;
• pricing structures;
• freelancer information;
• freelancer rates;
• supplier information;
• seller information;
• customer information;
• internal communications;
• operational procedures;
• service fulfilment methods;
• unpublished services/products;
• business plans;
• marketing strategies;
• financial information;
• contracts;
• intellectual property;
• technical information;
• internal documents; and
• other non-public commercial information.

25. Mintrage Intellectual Property

26. Marketing Materials Provided by Mintrage

• promotional designs;
• social media materials;
• product/service information;
• promotional copy;
• or other materials considered appropriate by Mintrage.

27. No Guarantee of Sales

Mintrage does not guarantee:

• any minimum number of customers;
• any minimum number of orders;
• any minimum revenue;
• any minimum profit;
• any particular conversion rate;
• or any particular commercial result.

The Seller accepts responsibility for independently marketing their business and acquiring customers.

28. Seller Termination

29. Mintrage Suspension or Termination

a. engages in illegal or unlawful activities;

b. provides materially false or misleading information;

c. violates applicable sanctions requirements;

d. engages in fraud;

e. misuses Mintrage’s services;

f. misuses confidential information;

g. attempts to obtain unauthorized confidential information from Mintrage employees;

h. materially breaches this Agreement;

i. engages in conduct that creates significant legal, regulatory, financial, or reputational risk for Mintrage; or

j. otherwise violates material Mintrage requirements.

30. Order Obligations after Termination

Termination of registration does not automatically cancel confirmed orders. The Parties shall cooperate to resolve outstanding confirmed orders in accordance with the applicable order terms unless Mintrage determines that cancellation is necessary for legal, operational, or other legitimate reasons.

31. No Subcontracting or Transfer

The Seller shall not transfer their Mintrage seller registration to another person. The Seller shall not permit another person to operate their registered Seller account without Mintrage’s express authorization. The Seller remains responsible for activity conducted through their registration credentials.

32. Account Security

The Seller shall take reasonable measures to protect their registration information, account credentials, order information, and other access information. The Seller shall promptly notify Mintrage of suspected unauthorized access or misuse.

33. Accuracy of Seller Representations

The Seller represents that all information provided during registration and throughout the Seller relationship is truthful and accurate. Material misrepresentation may result in suspension or termination.

34. No Agency Relationship

Nothing in this Agreement creates a partnership, employment relationship, agency relationship, franchise relationship, joint venture, or fiduciary relationship between Mintrage and the Seller. The Seller is an independent reseller/service seller operating through the Mintrage fulfilment system.

35. Limitation of Mintrage’s Responsibility for Seller’s Business

Mintrage is responsible for fulfilling accepted and confirmed orders in accordance with applicable service specifications. Mintrage is not responsible for:

• Seller marketing;
• Seller advertising;
• Seller customer acquisition;
• Seller’s chosen markup;
• Seller’s customer relationships;
• Seller’s collection of customer payments;
• Seller’s business expenses;
• Seller’s profitability;
• or promises independently made by the Seller to their customers that exceed Mintrage’s stated service terms.

36. Force Majeure

Mintrage shall not be liable for delays caused by circumstances reasonably beyond its control, including but not limited to:

• natural disasters;
• major technical failures;
• internet outages;
• power failures;
• governmental restrictions;
• war;
• civil unrest;
• widespread cyber incidents;
• major infrastructure failures;
• or other extraordinary circumstances beyond reasonable control.

37. Communication

The Seller agrees that Mintrage may communicate with them through the email address, telephone number, or other contact information provided during registration. The Seller shall maintain accurate contact information. For order submissions, the Seller shall use the designated channel communicated by Mintrage.

38. Enquiries and Support

For further clarification, enquiries, registration-related questions, or other general communication, Sellers may contact: Mintrage Email: support@mintrage.com For order submissions, Sellers must use the dedicated order-submission channel provided by Mintrage after registration rather than relying solely on the general enquiry email.

39. Amendments to Service Catalogue

Mintrage may, at its discretion:

• add services/products;
• remove services/products;
• modify service specifications;
• modify delivery periods;
• modify revision limits;
• modify base prices;
• discontinue particular services; or
• introduce new fulfilment procedures.

Such changes shall generally apply to future orders unless Mintrage expressly states otherwise.

40. No Waiver

Failure by Mintrage to enforce any provision immediately shall not constitute a waiver of its right to enforce that provision later.

41. Severability

If any provision of this Agreement is determined to be invalid or unenforceable by a competent authority, the remaining provisions shall continue to the maximum extent permitted by applicable law. Where legally permissible, an invalid or overly broad provision shall be interpreted or limited to the minimum extent necessary to make it enforceable.

42. Entire Agreement

This Agreement, together with the applicable Mintrage service catalogue, order terms, registration documents, and written supplementary documents provided to the Seller, constitutes the agreement governing the Seller’s relationship with Mintrage.

43. Electronic Acceptance

The Seller may accept this Agreement electronically where permitted. Submission of an electronic acceptance, signed copy, or other authorized confirmation shall constitute acceptance of the Agreement.

44. Seller Acknowledgement

By signing or electronically accepting this Agreement, the Seller confirms that:

1. They have read and understood this Agreement.
2. They are at least 15 years old.
3. The information provided by them is accurate.
4. They understand that they are an independent Seller and not a Mintrage employee.
5. They understand that they are responsible for marketing their own business/page/shop.
6. They understand that Mintrage does not guarantee customer acquisition or sales.
7. They understand the base-price payment requirement for confirmed orders.
8. They understand that payments made to Mintrage for confirmed orders are non-refundable, subject to applicable law and the terms of this Agreement.
9. They understand that Mintrage delivers completed work to the Seller rather than directly to the Seller’s end customer.
10. They understand that they are responsible for collecting payment from their end customers.
11. They agree to comply with applicable law.
12. They confirm that they are not a sanctioned individual or otherwise prohibited person under applicable requirements.
13. They agree not to misuse confidential information.
14. They agree to comply with the 96-month restrictions concerning Mintrage employees.
15. They agree not to misrepresent themselves as a Mintrage employee, representative, agent, owner, or operator.
16. They voluntarily accept the terms of this Agreement.

45. Acceptance Record

Mintrage records each Seller’s acceptance of this Agreement electronically, with the Agreement version and the date and time of acceptance. Where Mintrage also requests a signed copy, the Seller must return it as instructed in the registration email.

Authorised representative of Mintrage

Name: ______________________________

Designation: ______________________________