Frequently asked questions

Mintrage enables students, employees and aspiring entrepreneurs to build digital businesses without maintaining inventory or building their own production team. Sellers promote and sell listed Mintrage products and services while Mintrage handles the production and fulfillment.

You register, choose what you want to sell, promote your business, find customers, collect payment from your customers, pay the applicable Mintrage base price, submit the order and receive the completed deliverable from Mintrage. You then deliver it to your customer and keep your markup.

You can promote your business through social media platforms, social media shops and pages, your personal network, communities, your workplace or other channels where you are permitted to conduct business.

Yes. You can choose any of the products and services listed in the Mintrage Catalogue. You do not have to sell everything.

Click Register now and submit the registration form. After you submit it, we will email you the Seller Agreement and payment details within 48 hours. Pay the registration fee (US$25) to the designated payment address and send us back a signed copy of the Seller Agreement. After we verify your payment, you will receive a confirmation email. It may contain:

• Confirmation of registration
• The applicable catalogue of services and products
• The applicable Mintrage base prices
• Initial marketing materials
• The executed Seller Agreement
• Supplementary documents and files
• Instructions for submitting orders
• The designated order-submission channel
• Other information you need to begin operating

Once you are registered and your account is active, you can begin selling our services and we will produce them for you.

The annual registration fee is US$25 and is valid for 12 months.

The fee is non-refundable once your registration is approved, subject to applicable law. If we decline your registration, you will be refunded within 10 to 15 days.

Registration is generally reviewed within 1 to 2 days. In certain circumstances, verification may take up to 7 days.

Yes. Payment may be made from a bank account or Mobile Financial Services account that is not in your name. After you pay, email us the payment details and proof of payment.

Once your registration has been verified, you receive an email confirmation and access to the seller resources: the seller catalogue, base prices and delivery information, the order process, support contact and marketing materials.

Yes. You decide your customer-facing price by adding a meaningful markup to the applicable Mintrage base price, subject to applicable laws, platform rules and Mintrage policies.

Gross profit before other expenses = Your selling price − Mintrage base price. This is not guaranteed net income.

You do.

You do. Mintrage does not collect payment directly from your customers.

Your customer payment arrangements are your responsibility. You decide whether to collect payment in advance, in part or another way, subject to applicable laws and your own business practices.

When you have a confirmed customer order, you submit it to Mintrage. We review it and send you payment instructions. You pay the applicable base price, and production starts after we verify your payment.

After your account is active, you log in to the seller portal and use the order form. You enter the customer order details and the service requirements there.

Mintrage handles the production and fulfillment of the listed digital products and services ordered by registered sellers.

Mintrage delivers the completed work to you, the registered seller. You then deliver it to your customer.

Each service has an estimated minimum and maximum delivery period in the catalogue. These are estimates. Timelines can vary with the service, the order requirements and revisions.

No. You own and manage the customer relationship. Mintrage communicates with you, the registered seller, about fulfillment.

Promoting your business, finding customers, communicating with them, setting your selling price, collecting customer payments, giving us accurate order information, managing customer expectations and delivering completed work to your customers.

Producing and fulfilling the listed products and services you order, according to the applicable service specifications.

Mintrage may restrict registration from certain countries, territories, individuals, entities or jurisdictions because of applicable laws, sanctions, banking requirements, compliance considerations or internal policies. Eligibility requirements may change from time to time.

Email support@mintrage.com before you make the registration payment.

Read the Seller Agreement and our policies. If you still cannot find the answer, email support@mintrage.com.

Email support@mintrage.com and describe the exact problem. Please do not send banking credentials or passwords by email.

Email support@mintrage.com and describe what happens.